Multi-Tenant Contact-Center Kit Features Single License
- Saturday, October 17, 2009, 13:40
- Telecom News
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Siemens is readying a new version of its OpenScape Contact Center that will add multi-tenancy capability while increasing capacity to 1,500 active agents on a single server. According to the company, the new multi-tenancy feature means an enterprise or managed-services provider needs to buy just one…
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